Frequently Asked Questions
Everything you need to know about your PoketcGPT shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International delivery times vary by location but usually arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Every product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to reduce environmental impact and ensure long-lasting wear.
Can I track my shipment in real-time?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey directly to your doorstep.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.